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Salford City Council IT Services

Windows 11 Biometric & Security Setup Guide

Follow this guide to set up fingerprint sign-in, MFA and PIN access on your SCC Windows 11 laptop.

Estimated time: 5–10 minutes Difficulty: Easy For existing SCC staff

What you will set up

Before You Begin

Open Windows Fingerprint Settings

In the Windows taskbar search box, type fingerprint.

Select Set up fingerprint sign-in from the search results.

Search for Set up fingerprint sign-in from the Windows taskbar

Part 1

Fingerprint Sign-In

Use Windows Hello to unlock your SCC laptop with your fingerprint.

Before you begin

The fingerprint sensor is located on the laptop power button. Do not press firmly. Lightly rest or tap your finger on the sensor when prompted.

  • Ensure your finger is clean and dry.
  • Apply gentle, even pressure.
  • Move your finger slightly between scans.
  • Scan both the centre and edges of your fingerprint.
Step 1

Select Fingerprint Recognition

The Sign-in options page will open.

Select Fingerprint recognition (Windows Hello).

Fingerprint recognition Windows Hello option in Sign-in options
Step 2

Start Fingerprint Setup

When prompted, select Yes, set up to begin fingerprint enrolment.

Start fingerprint setup
Step 3

Scan Your Fingerprint

Place your finger on the fingerprint sensor. Lift and place your finger back several times, moving it slightly between scans.

Scan fingerprint
Step 4

Complete Fingerprint Setup

Once Windows has captured your fingerprint, select Next.

Fingerprint setup complete

Part 2

Multi-Factor Authentication

Protect your SCC account using Microsoft Authenticator and a backup mobile number.
Step 5

Start MFA Setup

After signing in to your SCC account, you may see More information required.

Select Next to begin setting up your security information.

More information required screen
Step 6

Install Microsoft Authenticator

Download and install the Microsoft Authenticator app on your mobile phone.

Once installed, select Next on your laptop.

Install Microsoft Authenticator
Step 7

Add Your Work Account

Open Microsoft Authenticator on your phone.

Select Add account, then choose Work or school account.

Add work or school account
Step 8

Scan the QR Code

A QR code will appear on your laptop screen. Use Microsoft Authenticator to scan it.

If prompted, allow the app to access your camera.

Scan QR code
Step 9

Send the Test Notification

Microsoft will send a test notification to the Authenticator app on your phone.

Select Next to send the notification.

Send test notification
Step 10

Approve the Test Notification

Open Microsoft Authenticator and type in the number displayed on your laptop screen.

Select Next to continue.

Approve test notification
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Before you continue

SCC requires a backup verification method in addition to Microsoft Authenticator. This can be used if you change phones, lose access to the Authenticator app, or cannot approve sign-in requests.

The next steps will guide you through adding and verifying your mobile number.

Step 11

Add Your Mobile Number

Change the country code from United States (+1) to United Kingdom (+44).

Enter your mobile number, select Text me a code, then select Next.

Add mobile number
Step 12

Verify Your Mobile Number

A verification code will be sent to your phone.

Enter the code and select Next.

Verify mobile number
Step 13

MFA Setup Complete

Once verification has completed successfully, select Next.

MFA setup complete

Part 3

Create Your PIN

Your PIN is a secure backup sign-in method and only works on this SCC laptop.
Step 15

Start PIN Setup

If prompted, select Next to create your Windows Hello PIN.

Start PIN setup
Step 16

Create Your PIN

Enter your chosen PIN and then enter it again to confirm.

PIN requirements

Your PIN must contain at least 6 numbers. Avoid birthdays or simple sequences. Never share your PIN with anyone.

Create PIN
Step 17

Complete PIN Setup

Select OK to save your PIN.

PIN setup complete

Setup Complete

Your SCC account is now secured using Fingerprint Sign-In, Multi-Factor Authentication and PIN Sign-In.

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Need help?

If you experience issues during setup, please log an IT Support ticket or call 0161 793 3993.

Log IT Support Ticket →
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Finished?

Return to the SCC Device Portal to access other setup and support guides.

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