01
Language
Select your preferred language, for example English (United Kingdom).
Before you start
Plug the charger into the laptop before setup. Laptops are not fully charged. If the device powers off during setup, it can cause issues or require setup to be started again.
What’s in the box
- Windows laptop
- Power charger
If anything is missing, contact IT Support before continuing.
Existing SCC laptop users
If you have previously signed into an SCC laptop before, you may see fewer setup screens during this process. New starters will usually see additional Microsoft Authenticator and verification steps.
Setup Guide
02
Country / Region
Select your country or region.
03
Keyboard Layout
Select your keyboard layout.
04
Add Second Keyboard
Select Skip if you do not need another keyboard layout.
05
Connect to Wi-Fi
Connect to a Wi-Fi network to continue setup.
Setting up in an SCC office? Connect to SCC-Setup. IT Support can provide the password if needed.
Otherwise, connect to your home Wi-Fi or another secure network.
06
Checking for Updates
Windows may briefly check for updates and restart automatically. This is normal.
If the laptop restarts, allow it to power back on and continue setup.
07
Sign in with Work or School Account
Sign in using your SCC email address and password.
Important: You must see the Salford City Council logo on this sign-in screen.
08
Setting Up for Work or School
Your device preparation and initial setup will begin automatically. Please wait.
09
Windows Sign-in Screen
Sign in using your SCC email address and password.
10
Account Setup
Windows continues setting up your work account. Please wait.
11
Fingerprint Setup
You can set up fingerprint sign-in now or skip this step. On SCC laptops, the fingerprint sensor is built into the power button.
12
Start PIN Setup
You will be asked to create a PIN for signing into your laptop.
13
Keep Your Account Secure
You will see a message about setting up another way to verify it is you. Select Next to continue.
14
Install Microsoft Authenticator
Install the Microsoft Authenticator app on your phone.
15
Authenticator Setup
Open the Authenticator app and follow the on-screen steps. Select Next when ready.
16
Scan QR Code
Use the Authenticator app to scan the QR code shown on screen.
17
Add Phone Number
Add your mobile phone number when prompted. Once added, MFA setup will complete.
18
PIN Complete
Return to Windows and complete your PIN setup.
19
Open Company Portal
Use the taskbar search to find and open Company Portal.
20
Select the SCC Catalogue
When prompted, select:
SCC Staff Laptops and Desktops
21
Browse the App Catalogue
In Company Portal, browse and install the apps you need, including SCC-approved software and printer drivers.
Important: Please install FortiSASE from Company Portal.
If required, also install the Ricoh Printer Drivers for office printing.
Select an app and click Install. Apps may take a few minutes to appear or install.
Setup Complete
Your SCC Windows laptop is now set up and ready to use.
Keep the laptop powered on while any remaining apps finish installing.
Guide version: v1.2
Common Questions
What if my laptop restarts during setup?
This is normal. Let the laptop power back on and continue setup.
What if I don’t see the Salford City Council logo when signing in?
If the SCC logo is not shown, the laptop may not be enrolled correctly. Contact IT Support before continuing.
Can I skip fingerprint setup?
Yes. Fingerprint setup is optional and can be added later from Windows settings.
What if I forget my PIN?
You can reset your PIN after setup using the on-screen sign-in options or by contacting IT Support.
Why do I need to set up Microsoft Authenticator?
Authenticator is required to keep your SCC account secure and verify it is really you.
Can I set up the laptop at home?
Yes. You can complete setup using your home Wi-Fi.
Which Wi-Fi should I use in the office?
Connect to SCC-Setup. IT Support can provide the password if needed.
My apps aren’t installing — what should I do?
Some apps take time to appear or install. Keep the laptop powered on and connected to the internet.
Where do I find Company Portal?
Search for Company Portal using the Windows search bar and open the app.
An app I need isn’t in Company Portal — how do I request it?
Raise an application request in Rubix. Include the app name, a link to the app, whether it is free or licensed, and a brief business justification.
Need help?
If you experience issues during setup, please log an IT Support ticket or call 0161 793 3993.
Finished?
Return to the SCC Device Portal to access other setup and support guides.